Moon Nectar Retreats: Terms and Conditions
Welcome to Moon Nectar Retreats!
These Terms and Conditions ("Terms") outline the agreement between you ("Guest") and Moon Nectar Retreats ("Moon Nectar") regarding your participation in our retreats. Please read these Terms carefully before booking your retreat experience.
1. Booking and Payment:
Reservations: Reservations can be made by contacting Moon Nectar directly.
Payment: A deposit of 30% is required to confirm your reservation. The remaining balance is due 60 days before the retreat start date. We accept payment and payment plans by credit card (Visa, Mastercard, American Express) or bank transfer.
Confirmation: Upon receipt of your deposit and completed registration form, Moon Nectar will send you a confirmation email with all the details of your retreat experience.
2. Cancellation Policy:
We understand that plans can change, and we strive to be as accommodating as possible. However, due to the personalized nature of our retreats and the significant investment of time, resources, and energy we put into creating a transformative experience for each guest, we are unable to offer full refunds for cancellations.
We value your understanding that as a business, cancellations close to the retreat date significantly impact our ability to recoup costs.
Here's what we can offer:
Cancellations made 60 days or more before the retreat start date will receive a full credit towards a future retreat, valid for 1 year.
Cancellations made within 60 days or less of the retreat start date will unfortunately forfeit the entire costs.
In the case of unforeseen circumstances (e.g., natural disasters, travel restrictions), Moon Nectar reserves the right to cancel or reschedule a retreat. Guests will be notified as soon as possible and offered a full refund, credit towards a future retreat (valid for 1 year), or the option to reschedule for the new dates (subject to availability).
We highly recommend travel insurance to cover any unforeseen circumstances that may prevent you from attending the retreat.
3. Health and Safety:
Guests are required to complete a health questionnaire prior to attending the retreat. Moon Nectar reserves the right to refuse participation to anyone who poses a health risk to themselves or others.
Guests are responsible for notifying Moon Nectar of any pre-existing medical conditions or limitations that may impact their participation in retreat activities.
Guests are encouraged to consult with a healthcare professional before participating in any physical activity offered during the retreat.
Moon Nectar provides a safe and supportive environment, but guests participate in all activities at their own risk.
4. Conduct and Respect:
We expect all guests to treat each other and Moon Nectar staff with respect. Disruptive or disrespectful behavior will not be tolerated and may result in termination of the retreat experience without refund.
Guests are responsible for their personal belongings and any damage caused by them.
Moon Nectar promotes a healthy and drug-free environment. The use of illegal substances is strictly prohibited on retreat premises.
5. Personal Responsibility:
Guests acknowledge that their participation in the retreat is at their own risk. Moon Nectar is not liable for any injury, illness, loss, or damage sustained during the retreat.
6. Disclaimer:
Moon Nectar makes every effort to ensure the accuracy of information provided on our website and promotional materials. However, we cannot guarantee the complete absence of errors or omissions. The information is provided for informational purposes only and should not be taken as a substitute for professional medical advice.
7. Intellectual Property:
All content on the Moon Nectar website and retreat materials is protected by copyright. Guests may not reproduce, distribute, or modify any content without prior written permission from Moon Nectar.
8. Governing Law and Jurisdiction:
These Terms shall be governed by and construed in accordance with the laws of the State of California. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts located in California.
9. Entire Agreement:
These Terms constitute the entire agreement between Moon Nectar and the Guest with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
10. Amendments:
Moon Nectar reserves the right to amend these Terms at any time. Amended Terms will be posted on our website and will be effective immediately upon such posting. For material changes, we may provide prior notice through email or a prominent notice on our website. By continuing to use our website, services, or making bookings after the amended Terms are posted, you agree to be bound by the updated Terms. We encourage you to review these Terms periodically to stay informed of any updates.
11. Contact Us:
If you have any questions regarding these Terms, please contact us at hello@moonnectarwellness.com
Thank you for choosing Moon Nectar Retreats! We look forward to welcoming you to a transformative retreat experience.